The girls that greeted me with a smile was a warm and welcoming sight after being stressed about my car repairs. They were able to assisted me positively at the front counter, which I appreciated. Chaz was very courteous, and helpful with all my inquiries about my vehicle. He understood my concern for costs that were extra to my case (didn't have rental coverage for my insurance), and assisted in trying to have my vehicle ready as soon as he was able. When my vehicle was ready for pick-up, it was bright and beautiful again--like I just picked it up off of the New car lot! I didn't realize I got Detail for Life! It was an exciting sight to see, for sure. It will be one of the reasons I highly recommend Bentley's!