Lake Charles Auto Repair

4.5

Bently used to be good. I went because my car had a message in my messege box about the battery. They all said they knew nothing about this. Did not do a diagnostic test to find problem. I went to Ford and they found a battery leak and changed the battery. I do not think I will use this shop again.

5

Chas is absolutely amazing!!! I will be a customer here for life!!!

5

The best place to get your vehicle repaired, I had a issue with an oil pan leaking on my Ford 2016 which the pan was on back order and I had a new one I bought a year ago. These guys were able to change it for me and fix my oil leak. Very nice people inside. My truck is paid off I plan on using them next time I need something. Thank you guys! Literally dropped off at 11am today picked up the same day!

5

I like the guys working out front and appreciate their efforts in trying to make things right but some of the work I’ve received from the service mechanics was very sub par. A fuel pump installation on my truck required it be towed back into the shop on four separate occasions due to fuel line separation and gas leaks. After the fourth episode I crawled under the truck myself and found the problem. When the initial repairs were done they had pinched the fuel return line between the fuel tank and the truck’s frame. I took pictures and repaired it myself. Had suspension work done on my VW Touareg , struts and shocks, the steering rods replaced and front end alignment. By the grace of god, when the right steering rod’s inner connection came loose the car was in a parking lot and not at interstate speeds. I’ve saved the old steering rod and took pictures of the right tire completely turned in when it should be straight. I’ll be in touch.

5

I love this place

5

Nice work and the cleaned my car too! Love the text updates! Very nice people!

5

Great customer service! Above and beyond.

5

I always appreciate the personal service!

5

I have always had a great experience with you all. I have only come in for inspections so far but will use you for anything my car may be needing.

5

I live near Lafayette and my college student lives in lake charles. Thank god we have found a trustworthy vehicle repair place like Bentley 's. Very fair and extremely prompt. Thank you !!!

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